Refund & Cancellations

DEPOSIT & PAYMENT

• A non-refundable 30% deposit is required to secure a booking. This amount forms part of the payment for the trip and shall be offset to the total amount charged to the client/agent.
• If the full amount is not paid by 24 hrs prior to departure, the Company reserves the right to treat the booking as cancelled and the deposit shall be forfeited.
• Passengers booking within 24 hrs of tour departure are required to pay the full amount immediately to secure the seat.

CANCELLATIONS

• Less than 24hrs of travel time – 100% Cancellation Fee
• Before 24hrs to 48hrs of travel time – 50% Cancellation Fee
• Prior to 48hrs of travel time - 30% Cancellation Fee

• Any passenger joining a tour after the departure date, or not at all, or leaving before the completion of the tour for any reason whatsoever, is not entitled to any refunds whatsoever from the Company, or entitled to claim any costs for any added expenses.
• Should a client wish to move from one tour to another there is a standard fee payable. Should the change be made within 24 hrs of departure date then the standard cancellation fees apply.
• The Company reserves the right to cancel any tour at its sole and absolute discretion, without prior notification in instances where this is unavoidable. However, in this instance the Company agrees to refund all monies already paid by the client. This shall be the Company’s sole responsibility to the client and no claim for any damages, howsoever arising, shall accrue against the company.
• If you are eligible for refunds based on the “Cancellation and Returns” policy above, then the refund will be remitted back to you in 5-7 working days. In case of any issues, write to us at info@rajtourtravels.com or call us at +91 - 7500334006